Privacy­Policy

1 · General

The protection of your personal data is important to us. We process personal data exclusively in accordance with the General Data Protection Regulation (DSGVO/GDPR) and the German Federal Data Protection Act (BDSG). The following information explains the nature, scope, and purpose of such processing.

2 · Controller

TCO Global GmbH
Friesenweg 5a, 22763 Hamburg
Phone: +49 40 228 216 21
Email: info@tco-global.com

3 · Server Log Files

The hosting provider automatically collects and stores information in server log files transmitted by your browser: browser type and version, operating system used, referrer URL, hostname of the accessing device, time of the server request, IP address (truncated).

Legal basis: Art. 6 Abs. 1 lit. f DSGVO (GDPR). Retention period: 7 days.

4 · Contact Form

If you send us enquiries via the contact form, your details (name, email, telephone, company, message) will be stored for the purpose of processing your request. Legal basis: Art. 6 Abs. 1 lit. b DSGVO (GDPR) (pre-contractual measures). Your data will not be passed on to third parties and will be deleted once your enquiry has been processed, unless statutory retention obligations apply.

5 · Security Check (Cloudflare Turnstile)

To protect our contact form against automated submissions (spam), we use Cloudflare Turnstile. When the form is submitted, a background connection is established with Cloudflare to verify that the request originates from a human. Your IP address is transmitted to Cloudflare in this process. Legal basis: Art. 6 Abs. 1 lit. f DSGVO (GDPR) (legitimate interest in protection against spam). Further information: Cloudflare Privacy Policy.

6 · Cookies

Our website uses only technically necessary cookies (session cookies for the contact form). No tracking or marketing cookies are used. Legal basis: § 25 Abs. 2 Nr. 2 TDDDG.

7 · Fonts (Locally Hosted)

For consistent presentation, we use the fonts "DM Serif Display" and "Inter". These are hosted locally on our web server and delivered directly to your browser from there. No connection is made to external servers (e.g. Google). No personal data is transmitted to third parties.

8 · Google Maps

On our contact page we offer the option to load a Google Maps map. The map is only loaded after your explicit consent (by clicking "Show map"). Only at that point is a connection established with Google's servers and your IP address transmitted. Without your click, no data is transferred to Google. Legal basis: Art. 6 Abs. 1 lit. a DSGVO (GDPR) (consent). Further information: Google Privacy Policy.

9 · Email Delivery (SMTP2GO)

For sending emails via our contact form, we use the service SMTP2GO (SMTP2GO Pty Ltd, New Zealand). Your submitted data (name, email address, message) is forwarded to us via SMTP2GO's servers. SMTP2GO processes this data solely for the purpose of email delivery. Legal basis: Art. 6 Abs. 1 lit. b DSGVO (GDPR). Further information: SMTP2GO Privacy Policy.

10 · Your Rights

You have the right at any time to: access (Art. 15 DSGVO/GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), and to object (Art. 21).

Please contact us at info@tco-global.com.

11 · Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority. The competent authority is:
The Hamburg Commissioner for Data Protection and Freedom of Information (Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit)
Ludwig-Erhard-Straße 22, 20459 Hamburg