About TCO Global

IT that stays.
A closeness you can feel.

TCO Global is an owner-managed IT service provider from Hamburg. We look after small businesses: personally, transparently and as equals. Not through a ticket system, but with a name.

2014
Founded in Hamburg
10+
Years of experience
1
Dedicated point of contact
0
Client-initiated cancellations since 2014

Technology.
Consulting.
Operations.

The three letters stand for what we do: we advise independently of any manufacturer (Consulting), implement solutions technically (Technology) and run your IT for the long term (Operations).

This is not a marketing formula. It describes how we have worked since 2014: not as a service desk that closes tickets, but as an IT partner that actually thinks things through.

Three values.
No marketing speak.

i.
Honesty before revenue
We only recommend what you genuinely need. Sometimes that means selling less but staying longer. Vendor-independent advice is not a promise for us — it is our everyday practice.
ii.
Personal and directly reachable
No anonymous ticket hotline. No "your request is being processed." You have a dedicated named contact you can call directly — and who already knows who you are before you have to explain yourself.
iii.
Explained in plain language
IT is allowed to be complex. The explanation is not. We translate technology into decisions you can actually make. No technical small print that catches you off guard later.

Founded 2014.
Grown through trust.

TCO Global was founded in Hamburg in 2014. The idea: to give small businesses the same standard of IT service that had previously been the preserve of large corporations. Professional monitoring, well-thought-out security concepts and a contact who actually knows the business.

Since then we have accompanied businesses in Hamburg and the greater metropolitan region through growth, digitalisation and the ever-increasing challenges of IT security. Without a single client-initiated departure. That is no coincidence.

2014
Founded in Hamburg
Started as an IT systems house focused on small businesses. First clients from logistics, professional services and trades.
2016 – 2018
Building Managed Services & Monitoring
Introduction of 24/7 monitoring and proactive patch management. Partnerships with ESET and Fortinet.
2019 – 2021
Growth through referrals
The client base grows — not through cold calling, but because existing clients recommend us. More businesses in Hamburg and the metropolitan region from logistics, trades and professional services choose personal IT support.
2022 – today
Trusted partner for SMEs in Hamburg and the region
TCO Global today manages several hundred endpoints in Hamburg and the greater metropolitan region — owner-managed, with a direct line to every client. No growth for growth's sake: stable partnerships built to last.

Vendor-independent advice — certified implementation. Our partnerships give you access to professional pricing and direct manufacturer support.

Fortinet Advocate Partner Starface Certified Partner ESET MSP Advanced Veeam Registered Reseller Lenovo 360 Authorized Zyxel Ally Partner MailStore Registered Partner CodeTwo Reseller

Let's
talk.

We take a look at your IT landscape and give you an honest assessment — no obligation.

Online
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Phone · Mon–Fri 9am–6pm
040 228 216 21
Support
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Ad-hoc session with a TCO technician
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Monitoring Agent
Install only when instructed